Productive conflict is when both parties do their best to not lead into a bigger problem. It is when all those involved reach a common solution and listen to each other’s opinions and thoughts without violence, anger or animosity from past feelings. People with this view believe that everyone can achieve their goal even though conflict is involved.
Productive conflict stood out to me because prior to taking this class I realized that the way I was handling my personal conflicts was not successful. By realizing this, I thought that I should make a change and start to handle conflicts differently than before.
After reading this chapter I was glad to learn what each term meant and I now know which ways I can make my conflict a productive one. By using the concept of productive conflict, I can make better decisions when I am faced with problems in the future.
The concept of productive conflict was the most showed how exactly that, that conflict can be productive. As the book states a lot of people see conflict as a negative thing but it can be productive by just taking the time to truly listen to the other individual and sympathizing with there point of view. I don't think conflict should be approached when the emotions of those involved are heightened and unstable. As the book says when conflict is approached calmly with a clear sense of what the problem is, it can produce a productive, positive outcome.
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