Sunday, May 13, 2012
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This class helped me learn alot about conflict. My views on conflict were quite narrow and I was the type of person who saw conflict as always being negative.
Throughout this semester, I have learned that conflict is a necessary part of our daily lives. it is how we manage conflict that leads to it either being negative or positive.
I feel that I have better conflict management skills after taking this class. I can actually stop, think and listen now rather than just yelling or getting mad.
The most important skill I have gained this semester is being able to turn a conflict into a positive situation. Arguments and confrontation will happen whether we like it or not, but now I am able to turn those bad situations into positive ones.
Overall, I feel that I have a better view on conflict and am better able to make the best out of the situations I face.
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I know it can easily be hard to forget to listen to the other person when your upset. You're right you cannot avoid conflict and it doesn't pay to keep your feelings to yourself. At least know we can walk away knowing ways to manage conflict in our own lives and give information to others. It all boils down to how you manage the conflict and how it all resolves in the end.
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